Call Center Specialist Job Description

Call Center Specialist Job Description Call Center Specialist Job Description Call Center Specialist Job Description This call center specialist sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements. Call Center Specialist Job Responsibilities: Serves customers by taking telephone, fax, and e-mail orders; providing information. Call Center Specialist Job Duties: Takes orders by obtaining and verifying information. Enters orders by transmitting information. Provides product/service information by answering questions; offering assistance. Maintains call center database by entering and verifying information; updating contact log. Improves quality results by recommending changes. Keeps equipment operational by following established procedures; reporting malfunctions. Updates job knowledge by participating in educational opportunities. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Call Center Specialist Skills and Qualifications: Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking Employers: Post a job in minutes to reach candidates everywhere. Job Seekers: Search Call Center Specialist Jobs and apply on now. Find out more abouthow to hire: Recruiting a New Hire if You Havent Hired in a While Interviewing Gaffes and Recruiting Disasters Maintain a Legal Hiring Process